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sales@philipsahagun.com

 

 

 

 

 

 

ORDER FAQ's
 
If you just need a quick answer, check out this page If you cannot find the answer to your question, please contact us: admin@philipsahagun.com
 
Q. How do I pay for my order?
We accept PayPal and credit cards. PayPal has become the web's favorite and most trusted payment method. For your convenience, we accept PayPal as a payment option and all orders will be sent through sales@philipsahagun.com. We usually ship 1-2 weeks after payment is received. If you are not a paypal member you can sign up here...

 

Q. What happens after I have placed my order?
Upon placing your order we will send you a confirmation e-mail. A member of our Customer Service Team will then check your order and delivery information to make sure that everything’s correct. From there your goods will be picked and packed, ready to be sent out. Once that happens your card will be charged, your order will be sent on its way.
 
Q. How can I resolve a problem with my order?
While it doesn’t happen often, sometimes we can make a mistake. If there’s a problem with your order, or the goods themselves, let us know straight away. Please contact us at
 
Q. I cannot find the style, color, or size I’m looking for.
The colors and sizes available in our E-Store reflect what we currently have in stock. We are open for product suggestions and if you need help obtaining an item let us know and we maybe able to order it for you.
 
Q. To whom can I submit my ideas or suggestions?
If you have any ideas or suggestions for us, you should contact our Online Customer Service Team at admin@philipsahagun.com